dbb99's Commitment to Responsible Gambling
Keep the fun within limits. dbb99 is always here to help you enjoy betting safely, mindfully, and in control.
Our Core Principles
dbb99 believes that online betting is a form of entertainment — not a way to earn a living. Our goal is to ensure every player's experience is enjoyable, safe, and controlled. Betting-related problems can affect anyone; that is why we are always ready to keep you informed and support you when needed.
Before you play, ask yourself — is this purely for fun? Have I set a budget? Do I have a time limit? A yes to all three means you are on the right track. And if you feel you are losing control, dbb99's tools and our 24/7 support are right here for you.
Responsible Gambling Protection Tools
Setting Deposit Limits
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period ends — this is the most effective way to protect your budget.
Time-Out Feature
Need a short break? Use dbb99's time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or placing bets will not be possible.
Self-Exclusion
If you feel you need a long-term break from betting, you can close your account permanently or for an extended period through self-exclusion. Simply contact support and this step will be taken.
Activity History
You can view your complete betting and deposit history at any time. Reviewing how much time and money you are spending gives you a clear picture of your habits and makes it easier to make decisions when needed.
24/7 Support Assistance
Get help any time of day or night via live chat or email. Our specialist team is ready to assist you in both Bengali and English on any responsible gambling question.
Realistic Expectations
Betting does not guarantee a win every time. Avoid the mindset of placing more bets to recover losses. Every game is independent, and outcomes depend entirely on a neutral algorithm.
Age Requirement: 21 Years or Older Only
All services at dbb99 are for individuals aged 21 or over only. Registration by minors is strictly prohibited. We verify age at the time of account creation. If a minor can access your device, make sure to lock your account and keep your password secure.
Warning Signs
If you notice any of the signs below, take a break immediately and contact support. This is not a sign of weakness — it is a sign of awareness.
- Feeling the urge to bet more in order to recover money you have lost
- Trying to stop betting but repeatedly returning
- Hiding your betting activity from family and friends
- Prioritising betting over daily responsibilities, family, or work
- Borrowing money or diverting funds from other areas to bet
- Feeling restless or irritable when you are unable to play
Healthy Betting Habits
Set Your Budget in Advance
Before each session, decide how much you can afford to spend and never go beyond that limit.
Stick to a Time Limit
Set a time limit before you start playing. Set an alarm — when time is up, stop without exception.
Do Not Bet on Impulse
Betting under stress, frustration, or excitement is risky. Make decisions with a calm head.
Do Not Treat Betting as a Source of Income
This is entertainment — just as you spend money on a cinema ticket, there may be a cost here too. Keep that perspective.
Take Regular Breaks
Take breaks during long sessions. Get up, walk around, drink some water — then decide whether to continue.
How to Keep Yourself Protected
dbb99 provides several protection tools that you can use directly within your account. They are completely free and can be activated at any time.
Daily Deposit Limit
Set a maximum deposit amount for each day. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Weekly & Monthly Limits
Set weekly or monthly deposit limits for long-term budget control and to avoid unnecessary spending.
Temporary Time-Out
Put your account on a break for a few hours or a few days. During this time, no bets or deposits can be made.
Permanent Self-Exclusion
For a long-term or permanent break, let the support team know. Once the account is closed, a process must be followed to reopen it.
Contact Support
If you feel that betting is having a negative impact on your life, or if you need help activating any protection tool — contact us right away.
Our support team assists in both Bengali and English and works to resolve your concerns with complete confidentiality.
How to Use Protection Tools
Log In to dbb99
Access your account and go to "Account Settings" or the "Responsible Gambling" section from the profile menu.
Choose the Tool You Need
Select whichever option suits your needs — deposit limit, time-out, or self-exclusion — and provide the required details.
Confirm the Change
Reducing a limit or activating a time-out takes effect immediately. You will receive a confirmation message by email.
Contact Support If You Need Help
If you have any difficulty with a step, contact us via live chat or at [email protected] — we are right here with you.
Play Safe, Enjoy the Fun
We work together to build a culture of responsible betting at dbb99. If you have questions, check our FAQ or head back to the games section.